Here to keep your kitchen running.

Frequently asked questions

What is the warranty period?

When will my order ship?

Every Kasoch appliance is backed by a comprehensive two-year warranty covering all parts and structural engineering.

All appliance orders ship free within two business days. You will receive a tracking link via email instantly.

How do I clean my air fryer?

What is your return policy?

The non-stick inner basket is fully dishwasher safe. Wipe the outer matte shell with a soft, damp microfiber cloth.

We offer a thirty-day return window. Appliances must be returned in their original packaging to ensure safe transit.

Write to our concierge

Our dedicated support team is ready to assist with setup, shipping, or comprehensive warranty inquiries.